Need to talk to a human?

We do not give advice ourselves. But here is where you can get help for free — and how to prepare so the conversation is short.

Checked against sources 20.09.2026Data updated 23.09.2026
Tax

SKAT (Skattestyrelsen)

Skattekort, årsopgørelse, restskat. You can speak English. Have your CPR number ready before you call.

CPR · address · MitID

Borgerservice in your kommune

Registering your address, sundhedskort, help with MitID. You usually book a time on the kommune website.

Bring: your passport and opholdskort.

In person · letters and e-Boks

DRC volunteers (Dansk Flygtningehjælp)

Local groups help you read a letter and work out e-Boks and MitID. On the hotline a Ukrainian interpreter is there on Tuesdays, 13:00–15:00.

Work

Your fagforening or A-kasse

Contract, pay, dismissal, feriepenge. If you are a union member, their lawyer is free.

How to prepare for the conversation

  • Your CPR number and MitID to hand
  • A photo or screenshot of the letter
  • Your questions, written down in advance

Phrases that will save you

Jeg har brug for en tolk.I need an interpreter.
Kan vi tale engelsk?Can we speak English?
Jeg har fået et brev, som jeg ikke forstår.I have received a letter that I do not understand.

asking for an interpreter is normal — nothing to be shy about

Phone numbers and opening hours change — check the organisation’s own website before you call.